Long-Term Stewardship
We help preserve your home's condition and long-term value through proactive maintenance, sound judgment, and thoughtful management.
Washington, DC · Property Management

We help preserve your home's condition and long-term value through proactive maintenance, sound judgment, and thoughtful management.
We know your tenants by name, and we're on site whenever your home needs attention, supervising work and following through on the details.
We take time to know your home's unique systems, history, and quirks, helping us anticipate issues and make better recommendations over time.
From licensing and regulations to neighborhoods and rental demand, we help owners navigate the DC market with confidence.
Many property managers focus on leasing homes: marketing listings, placing tenants, and collecting rent. Those services matter, but they're only part of the job. At Otis & Oak, we think like house managers, taking responsibility for the ongoing care, condition, and long-term success of your home.

You were selective when you chose your home and made it your own. We're just as selective about the homes we manage. By working with a limited number of properties, we get to know each one inside and out, allowing us to anticipate needs, make informed recommendations, and provide the kind of personal attention larger firms simply can't.
That philosophy shapes everything we do. From advertising your home and preparing it for the rental market to placing qualified residents, coordinating preventive maintenance, overseeing vendors, and planning for the long term, every decision is guided by what's best for your home and your goals as its owner.
Over time, we develop a deep familiarity with every home we manage and the people who own it. We know what has been repaired, what needs attention, and what matters most to you. That perspective helps us make better recommendations, address issues before they become larger concerns, and provide the consistency that's difficult to find in larger firms.

Homeownership comes with surprises. Let us handle them for you. From advertising your home and preparing it for the rental market to licensing, leasing, preventive maintenance, repairs, vendor coordination, and property turnover, we manage every stage of the ownership experience with care and attention to detail.



Otis & Oak was built on the belief that great property management starts with understanding both the home and the homeowner. Rather than treating properties as units in a portfolio, we take time to learn what makes each home unique and what matters most to the people who own it.
“We manage each home as if it were our own — by respecting the original craft, and maintaining it for the next generation.”

Founder and CEO
Before founding Otis & Oak, Annie Gapihan trained as an engineer and city planner, developing a deep understanding of how homes, neighborhoods, and communities function while working across Pakistan, Argentina, and Côte d'Ivoire. Today, as a DC homeowner, local landlord, and property manager, she applies that perspective to every home we manage. It's a philosophy rooted in thoughtful stewardship, personal accountability, and knowing every home well enough to care for it properly.

Director of Operations
Prior to Otis & Oak, Karen spent over 15 years leading operations teams across global program portfolios at the World Bank, non-profits, and international development consultancy firms. Karen oversees all operational aspects of Otis & Oak, ensuring a seamless experience for homeowners and tenants.

Maintenance Lead
Ariel is a Certified Facility Manager and brings more than ten years' experience in maintenance and construction, including eight years running maintenance operations as a supervisor at George Mason University. He is our on-the-ground specialist who visits every home, completes our in-house maintenance, and oversees our contracted vendors.

Leasing Manager
Adrian manages the leasing process, bringing over 15 years of business development experience, a realtor's license, fluency in English, Spanish, and Portuguese, and an MBA. Adrian works closely with prospective tenants to facilitate engaging tours and a smooth transition to move-in, handling the timely coordination that keeps properties occupied over the long run.
